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First Time Series - Jo Scott-Jones

Because the first time is difficult

 

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Jo Scott Jones 07

 

 

 

 

 

Ethics - June 2011
Facing your first ethical dilemma
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Insomnia - May 2011
The first time a patient complains of poor sleep ask four simple questions
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Conflict - April 2011
How to say no to angry patients
Australian and UK surveys reveal that between 33 and 64 per cent of GPs report at least one incidence of violence occurring at their workplace every year.
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Drug Imposition - March 2011
Drug abuse in New Zealand is a major cause of disability for individuals, their families and the whole of society.
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Getting to grips with cultural competence
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February 2011
The key to cultural competence lies in being genuinely interested in what is important to other people; being open enough to hear and respect the values and preferences of the person you are with.
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Your first patient sexual attaction
- 1 December 2010
Social scientists exploring relationships between providers and customers talk about "emotional labour" - the work involved in making people feel comfortable and welcomed.
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It takes planning to survive a disaster
- 3 November 2010
"The difference between panic and performance is planning." "Readiness, Response, Recovery, Risk Reduction." Civil defence information is full of such vacuous aphorisms, but when tectonic push comes to shove, as it did on 4 September in Canterbury, "people with a plan perform".
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Pick up the pieces at a road accident 6 October 2010
Driving is dangerous, although it is usually the stopping bit that causes most problems, particularly if it is not planned. There are around 11,000 injury crashes a year in New Zealand and it is almost inevitable you will be the first on the scene of one at least once in your medical career.
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Giving treatment on a wing and a prayer - 8 September 2010
With more than two billion people flying every year on commercial airlines, it is surprising more of us have not had that sinking feeling when the steward's voice asks "is there a doctor on the plane?" So, it is worth being prepared for the call of duty.
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Asking the questions of life and death 11 August 2010
One of the joys of general practice is that you never know what the next patient will bring in through the door...
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Pass on knowledge with satisfaction 14 July 2010
If your practice has never taken students, it is time to ask why. Teaching is not only rewarding professionally, it is part of the fundamental definition of being a professional...
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Plan your journey and your destination 16 June 2010
If you don't know where you are going, it really doesn't matter what direction you choose to travel in - it is likely you won't get anywhere very far. The journey certainly is more important than the destination, but as a journey implies moving from one place to another it is helpful to plan how you are going to get where you want to go....
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Taking on first leadership role 19 May 2010
Clinical leadership is not just a current buzzword, but an essential part of the role of the doctor within healthcare. As medical training moves forward, there is a progressive increase in responsibility for the emerging practitioner. This allows the gradual development of essential skills needed to become a good team member, and, eventually, a leader. Whether we like it or not, we are the leaders in our clinical teams....
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From questions to first research 21 April 2010
The idea of doing a "research project" seems daunting, but anyone who has been to medical school has at some stage been driven by an inquiring mind, and for all of us (not just me I hope) questions continue to arise in the course of every patient encounter. These can be clinical (when to use warfarin in atrial fibrillation?); patient focused (what is the best way to connect with a reticent teenager?); or problem driven (how can I improve the way our practice relates to palliative care services?)...
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First complaint: action carefully 24 March 2010
To begin with, if you receive a complaint - don't panic! If your practice never hears a complaint, you are not the best GP in the world; it means you are not listening. People complain about services for many reasons and it is rare to find someone who simply enjoys complaining; mostly it is a hard decision which takes a lot of courage...
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First home death leaves impression 24 February 2010
Patients die all the time, it is one of the few guaranteed life events. Despite this, there is something about the first time this happpens to a patient you are caring for, that fundamentally changes most of us.....
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