Minister of Internal Affairs Chris TremainWednesday 13 June 2012, 10:22AM
Media release from minister of Internal Affairs Chris
Minister of Internal Affairs Chris Tremain says a new mobi site
launched today by the Department of Internal Affairs will make it
easier to complain about text (TXT) spam.
A mobi site is a web site easily accessible for mobile/smart phones
and other hand-held devices. The code has been available for some
years but, before the mobi site, a user had to go through the
Department's website to complete details.
Mr Tremain says, "people can now forward offending messages free of
charge to the Department of Internal Affairs' SPAM (7726) short
code, and provide additional information regarding their complaint
submission via the new mobi site. Even if no further details
are provided the complaint will still be registered.
"The initiative is very much in line with the Government's
objective to make it easy for people to complete government
transactions easily in a digital environment.
"The growth of mobile technology and the increased use of smart
phones provide more opportunity for spammers to exploit users
through text spam. That also creates an environment in which
people start to lose trust and confidence in information and
"Many people use hand held devices to facilitate online business
and communications. This new mobi site means they can now
effectively lodge a spam complaint with the
When a text spam complaint is submitted to 7726, the complainant
receives a response text message containing a hyperlink to the mobi
site (https://7726.govt.nz). The hyperlink will also include
a Reference ID number unique to the complaint. This enables
Anti-Spam investigators to match the complaint details to the TXT
The Department of Internal Affairs enforces the Unsolicited
Electronic Messages Act 2007 and can investigate and take
enforcement action against individuals and companies who breach the
Act. In February 2011 the Department filed a statement of
claim in the registry of the High Court in Auckland after an
investigation into thousands of unsolicited text messages sent to
handheld devices in new Zealand.