Health IT has always been a tough business, but now it’s getting brutal. Fiona Thomas takes a look at the decision by ProCare and other large PHOs to look to new practice management system providers
Whatever PMS I choose to use, I actually want it to be a very minor part of the consultation - the patient flow is talking with the patient, listening to the patients story and interacting with the computer as little as possible! The story with the patient is what counts, and we must not lose site of that.
From a college perspective (I'm medical director at RNZCGP), whatever system you choose, learn to use it well. Make sure you set reminders, check drug interactions, have a system for test result review. Medicine is a dangerous business, we have to make sure we have critical information available to us when we need it, and we need to know how to find it.
Disclaimer: I am a board member of Compass, which did a PMS evaluation and chose Indici. I'm also past member of Medtech Advisory Group. This opinion is as a private GP, not representing Compass, the college and I have no affiliation with Medtech beyond being a user.
Great article thank you. The real need is not the PMS per se but having a platform that the PMS can plug into. We all use our PMS systems in different ways but having a platform that collects data from multiple sources and can be used nationwide would be a wonderful thing. Patients already expect us to have access to all sorts of things that we don't and frequently want to talk about data they have but are unable to share. PHOs and DHBs spend an inordinate amount of money on IT which seems to be an endless pit without necessarily providing any patient benefit which is what it should all be about.
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