A quick dash to the supermarket at lunchtime for a few basics and $40 cash from the ATM. I like to use cash; it allows those essential small purchases (coffees) to fly under the radar.
And on the way back to the surgery I do indeed order a coffee but I can’t find any cash! I have my ATM card but I couldn’t have taken the notes from the machine. Later on, I ring the bank and talk to a very helpful Hamish.
In official bank language this has now escalated to being an ATM transaction dispute. I chip in to say that there is no dispute as such, as it was just my stupid fault for being in such a hurry and forgetting to pick up the money. I just thought the machine sucked back in the money if it was not picked up.
Hamish from the bank says the machine does suck back the money if not picked up within a certain amount of time but in this case, it being a busy supermarket, someone probably saw what had happened and took the money.
I agreed this was a distinct possibility (it is a supermarket, after all, where a lot of my patients shop).
Hamish suggests, I think, that I might get the money back. This puts me in a relatively good mood for the rest of the afternoon’s sniffles and aches.