For older people and frail people, the long-term benefit of medicines reduces and the potential for harm from adverse effects increases. When the benefit–risk balance changes in this way, medicine review and optimisation are important to simplify the therapeutic regimen, reduce inappropriate medicines and minimise risks. In this article, pharmacist prescriber Linda Bryant uses two case studies to illustrate important considerations during medicine reviews
How to deal with complaints in the workplace the correct way
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How to deal with complaints in the workplace the correct way
Monday 24 June 2024, 01:16 PM

Complaints about colleagues can be tricky to manage. Following due process and maintaining confidentiality are essential [Image: Resume Genius on Unsplash]
We have received a complaint from a staff member against another staff member. The complaint concerns their behaviour rather than their competence. Can you please give us some guidance on how to deal with this issue?
– Inhouse, Central New Zealand
Receiving a complaint from a staff member against another staff member is difficult, especially in a small team. It is important to follow the correct
Kia ora and welcome to New Zealand Doctor Rata Aotearoa
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