Otolaryngologist, head and neck surgeon Francis T. Hall discusses the evaluation of thyroid nodules, which primarily aims to determine the likelihood of malignancy. He then reviews the treatment of thyroid nodules and thyroid cancer, including recent advances in management
How to handle complaints from staff
Wednesday 26 October 2022, 01:30 AM

Bonnie Mitchell
We have received a complaint from our receptionist about one of our nurses. We are uncertain how to deal with this. We are a small team, and it’s important our staff work well together. Can you offer some advice on how we should deal with this?
– Concerned manager, Dunedin
If the allegations are serious, take advice before commencing the process
Receiving a complaint from a staff member against another member of sta
Kia ora and welcome to New Zealand Doctor Rata Aotearoa
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