Otolaryngologist, head and neck surgeon Francis T. Hall discusses the evaluation of thyroid nodules, which primarily aims to determine the likelihood of malignancy. He then reviews the treatment of thyroid nodules and thyroid cancer, including recent advances in management
Performance feedback for staff is great, but choose the time and place carefully
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Performance feedback for staff is great, but choose the time and place carefully
Wednesday 31 July 2019, 05:00 AM

Providing feedback on staff performance is valuable, but it needs to be handled sensitively
DEAR AUNT MASIE
There are times when I feel I need to give my staff some feedback; for example, about texting while at the front desk. To be honest, I’m not sure where to start, and I don’t want to find myself falling foul of employment legislation. Can you give me some suggestions please?
Dumbstruck, North Island
If the situation is emotionally charged, make sure you are in a calm state before you address the issue
Feedback comes in many forms and can be d
Kia ora and welcome to New Zealand Doctor Rata Aotearoa
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