Smooth sailing into Community Services Card era, but GPs still feeling mutinous

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Smooth sailing into Community Services Card era, but GPs still feeling mutinous

ANGUS CHAMBERS, PRIMARY HEALTH ALLIANCE
Angus Chambers
After the mad rush to meet last December’s deadline to implement the Ministry of Health’s expanded Community Services Card eligibility, general practi, William Ferguson, William Ferguson (top) and Brendon Eade

Comments

The Article fails to acknowledge two problems in particular that have occurred with the CSC roll out.

It may be that some Practices are unaware of them

  1. For Practices on Medtech (and possibly other software providers) ongoing miscalculation of ACC invoices occurs where patients have a CSC card and a HUC. The program does not pick up the CSC card status and invoices ACC $24.51 less than it should. A manual correction is needed to invoice correctly. Question - When will software providers correct this error?

2 Unmatched CSC’S at the Ministry

Most Practices will have encountered patients who have Community Service cards but the Practice received no Capitation for. Practices are expected to bill patients at the reduced rate but do not receive the Capitation for these and any other patients who should have been matched

Question – How will practices be reimbursed for this unpaid Capitation from 1/12/18?

I believe Practices need to enlist the Support of their PHO’s to apply pressure on Software Providers and the Ministry (through PSAAP Negotiators)