The do’s and don’ts of responding to patient requests for personal data

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The do’s and don’ts of responding to patient requests for personal data

GP consult
Under the Privacy Act, people have the right to request information that is about them

Senior communications adviser in the Office of the Privacy Commissioner, Charles Mabbett, offers some sage advice for GPs about releasing patient information and dealing with a complaint

Remember that our goal is to resolve, not to punish. We’re here to mediate If yours is a small practice or medical centre, there’s every chance y