For older people and frail people, the long-term benefit of medicines reduces and the potential for harm from adverse effects increases. When the benefit–risk balance changes in this way, medicine review and optimisation are important to simplify the therapeutic regimen, reduce inappropriate medicines and minimise risks. In this article, pharmacist prescriber Linda Bryant uses two case studies to illustrate important considerations during medicine reviews
Phone ping-pong, missed messages could easily have led to fatal clot
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Phone ping-pong, missed messages could easily have led to fatal clot
Tuesday 13 February 2018, 11:59 PM

When the patient rings back, the receptionist taking the call will always be the one not in the loop
An incomplete handover at reception and unanswered calls create a circle of frustration and delay that could have ended badly for an elderly patient with growing cellulitis
Complaints are on the rise, and everyone is a consumer. Meaning, as well as being good doctors, we also have to be good communicators and provide goo
Kia ora and welcome to New Zealand Doctor Rata Aotearoa
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