The art of the humble apology
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The art of the humble apology
Wednesday 28 March 2018, 10:31 AM
Apologising doesn’t come easy to many, but a good apology can heal many emotional wounds. Fiona Thomas asks the experts to shed light on the controversial doctor-to-patient apology
The HDC has directed that I apologise to you. I am therefore writing to you to apologise for the findings made by the commissioner
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